Story Highlights Patient satisfaction is priority #1 for healthcare providers. Optimize the registration and check-in process to improve patient satisfaction. Consider contactless check-in in the COVID-19 environment. *** Difficulty with scheduling, long wait times, and delayed access to a physician are just a few of the common qualms that patients have with healthcare providers. While […]
Article Highlights Constant changes in healthcare affect medical billing and revenue collections. Identify common billing challenges holding back your healthcare organization. Take action by improving processes and outsourcing medical billing to PMB. *** Constant changes to the healthcare industry make it difficult for physicians, medical practices, and other healthcare providers to keep up with things […]
Article Highlights The vast majority of Americans do not have a full understanding of health insurance. Educate patients on their patient financial responsibility before providing services. Consider outsourced resources from PMB to support revenue collection. *** If you want to receive more payments for services provided, there is an underrated tactic to consider for your […]
Article Highlights Denial management in healthcare can be overwhelming for medical practices. Understand the root causes of denials and work to improve processes. Work with PMB to support denial management to optimize revenue collections. Denial of service is never an ideal scenario in a health care setting. Advanced scheduling, prompt service, desirable patient outcomes, and […]
Before the global pandemic, who could have imagined a world where medicine shifted paradigms virtually overnight. While government officials and health leaders urged patients to stay at home, medical professionals struggled to continue providing quality care to their dedicated patients. It certainly expedited the timeline to expand medical practice adoptIon of telehealth services. Prior to […]
Does your practice manually contact payers to check your claim status? Are you aware that doing so costs roughly $7 per attempt? Your revenue cycle management processes are vital to the financial health and wellness of your practice. Poorly managed handling of claim status inquires costs you not only money but precious time. A few […]
Physicians, medical practice owners, home health agencies, and hospice groups experienced a tremendous amount of stress during the COVID-19 pandemic. There were so many new challenges to navigate, especially as it relates to how to provide patient care. These challenges likely impacted your ability to focus on revenue cycle management, billing processes, dealing with insurance […]
When it comes to your finances, every element of your agency plays a significant role. How you work with your clients, train your staff, and implement focused business practices will determine how smoothly everything runs. On top of that, you need to be realistic about your company and how well you are doing financially on […]
The Centers for Medicare & Medicaid Services (CMS) issued guidance to state health officials designed to drive the adoption of strategies that address the social determinants of health (SDOH) in Medicaid and the Children’s Health Insurance Program (CHIP) so states can further improve beneficiary health outcomes, reduce health disparities, and lower overall costs in Medicaid […]
The Centers for Medicare & Medicaid Services’ (CMS) Center for Medicare & Medicaid Innovation is announcing a new opportunity to enable Medicaid Managed Care Organizations (MCOs) to better serve enrollees who are dually eligible for Medicare and Medicaid. This new Model opportunity is the first CMS initiative designed to harness the power of Medicaid MCOs […]